We also repair:Alienware
Hewlett Packard HP
Power Jack RepairPower Jack Repair provides a power jack repair service for a flat rate fee of $100 that includes everything: labor, a brand new DC power jack, complimentary (FREE) shipping back to you via UPS, and a 30 day money back guarantee. All work is done within 24 hours after receiving your laptop. We guarantee the quality of our work with a 30 day money back guarantee. You can either mail your laptop in or if you are in the Chicago land area feel free to stop by and your DC power jack repair won't take more than 2 hours since there is more than 120+ different types of DC jacks in stock at all times. Laptop AC DC Power jack is also known as a notebook dc connector, socket, input, charging port, receptacle, pin, inlet, a peice inside of the laptop where you plug in your ac power adapter into.
Mailing and Contact InformationThe following location handles more dc power jack replacements than anyone else in the world. Please make a check payable to Applicasoft for $100, on a separate peace of paper as well as on the mailing box write down your return address, phone number and email address. Mail your well packaged laptop with the AC adapter (we repair these at no extra charge) to the address below, your laptop will be repaired and sent back to you within 24 hours after we would receive it. Mailing address is:
710 Mill Circle #107
Wheeling IL 60090
Chicago land clients please note we are conveniently located 25 minutes away from downtown of Chicago. Your laptop should be fixed within 2 hours after you would bring it in. Feel free to stop by Monday-Friday 10 a.m. - 4 p.m. No need to call for an appointment, simply stop by.
With any questions regarding power jack repair feel free to call at any reasonable (Central time) 7 days a week (847) 529 9441 or email: firstname.lastname@example.org Please read the frequently asked questions below before calling or emailing.
Any rules we should be aware of? Yes, the first one is if you don't include your AC adapter with the laptop you don't get any guarantee or support from us. Second rule is badly packaged laptops will be sent back to the owner without being worked on. Make sure to wrap your laptop in at least 2 inches of bubble wrap, and put it in the box with plenty of cushion or fluffy stuff. Please note: free boxes provided by United States Postal Service provide inadequate protection for your laptop.
Our Guarantees and Facts
Frequently Asked Questions
Are there any extra charges? There are no extra hidden
fees or charges. If we don't fix it you don't pay
How do we submit a payment? We prefer if you would enclose a check made out to Applicasoft for $100. If the return address is different from the one on the check please enclose a note that would say so. Alternatively you can pay by credit card through google checkout, please print out a receipt and send it along with the laptop, or write down on the box that you already prepaid via google. For an extra fee of $5 you can pay via paypal by transferring money to: email@example.com before or after the job is done. We will notify you once your laptop is fixed. If you bring you laptop over then the only method of payment would be cash after you would test that your computer is working fine. You can submit a payment by clicking on one of the following buttons. Google processes credit cards and paypal is only if you don't have a checkbook or a credit card. We also accept cashier checks.
You can also submit a payment by Credit Card through paypal below, please print out the receipt and send it along with the laptop.
Paypal below both accept credit cards
Guarantee? We provide a 30 day money back guarantee on all DC jacks that we replace. If you will ever break your jack again, we will replace it at no charge. We will only replace it once. You are covered by guarantee for as long as you are using a factory AC power adapter, if you use any universal power adapters the guarantee is void. That is the reason we ask everyone to send a factory power adapter with your laptop so that we could fix the plug on it if it is faulty, there is no charge for it.
Do you have all parts in stock? We have multiple quantities of more than 50 different types of DC jacks in stock at all times. Within the last year of operation there wasn't a single case where we would not have a jack for any of the laptops that we have serviced. The rule is simple, if we don't have a jack for your laptop, nobody else has it either. If you just need the parts you could order them on: www.PowerJack.US
How much is the shipping usually? To send a laptop via UPS is usually about $6.50-$15. If you ship your laptop to us we will ship the laptop back to you for free via UPS Ground.
Business reviews, legality, and guarantees? We are a very legitimate business; we have been in business since the year 2000, doing just the dc jack replacements and nothing else. We mostly work with repeat clients such as computer shops, and laptop manufacturers that send their work to us. There are 1200+ positive reviews about our company on ebay, just google "applicasoft reviews", clients who paid through google rated us 4.8/5.0 out of 200+ reviews, if you will be submitting a payment through google you would be able to read our reviews as well as write one for us. The picture examples of some 300+ most common laptop makes and models we worked on could be found here: powerjackrepair.org/examples.html
Our company and our clients receive many laptops with screens / monitors damaged during the shipment. Bad packaging is the ONLY reason why that happens. It does not matter if it breaks on the way to us or on the way back to you. We use your packaging and your packaging material to ship the laptop back. Please don't complain if you get a laptop back with a broken or non working screen because you haven't provided enough packaging. So it wouldn't come as a surprise it does not matter how much you insure your laptop for, the broken screen on the laptop sent for repair is not covered by any insurance (UPS, USPS, or FedEx), and there is no way you will get any money for a broken screen. Flat rate boxes provided by USPS are the number one reason why the screen gets broken. Please use a ton of bubble around your laptop. No bubble wrap or not enough bubble wrap means a broken screen. Insurance only covers if the package will disappear somewhere in transition from point A to point B, that NEVER happened in the last eight years of our company's operation. If the laptop will get delivered to your door steps and somebody would take it from your doorsteps then insurance does not cover that either. Please do not put AC power adapter / power brick on top of the screen when shipping the laptop to us, put the power adapter to the side of the laptop. The point is please package your laptop VERY WELL. imagine that UPS, USPS and Fedex are professional Soccer players, imagine that your box (with the laptop inside) is the ball they play with, if you think that the laptop inside of the box will survive a soccer match, twice (on the way to us and on the way back) then feel free to ship it over.
How long does it take to replace a DC power jack on my system? Average DC jack replacement job lasts about 1-2 hours. All work is done the same day since we have all of the dc jacks in stock.
What time are you open? You can bring you laptop over to Wheeling location 10-4 Mon-Fri.
Do you repair or do you replace the power jack? We only replace power jacks, it is a more time consuming process than simply repairing a DC power jack but in a long run we don't have to deal with any guarantee work.
I live in Chicago land can I drop off my laptop? Yes you can drop off your laptop at the Wheeling address 6 days a week, for maps look into contact us page. Generally you would be able to pick up your system within 2 hours..
Do you need a password to get into my system? No, we do not need any of your passwords
Do you need my hard drive? We don't need your hard drive. Feel free to remove the hard drive and keep it at home.
Do I need to send an AC adapter? Yes, to test out your system we would prefer to have your AC DC power adapter, however if you are missing an AC DC adapter we still can work on it and test out your computer using our adapters. If your power plug adapter is broken, we will attempt to fix it at no extra charge. Remeber, no AC adapter means no guarantee.
Are you liable for anything that will happen with my laptop? Our liability is limited to the amount you paid us for the repair. If we did not charge you anything that means our liability is zero, if we charged you $100 then the maximum liability is $100.
What is the best way to pack a laptop for shipment? Put an inch or two of a bubble wrap around it, put it in the box, put an AC DC adapter near by, write out a check made out to Applicasoft (or you would be able to pay for it later by credit card through google checkout or Paypal). As soon as we get it we will work on it and send it back to you the same day, if we also need to replace a plug on your AC adapter then it will delay the shipping back by one day.