Power Jack Repair
Power Jack Repair provides a power jack repair service for a flat rate fee of $100 that includes labor and parts. All work is done within 24 hours after receiving your laptop. We guarantee the quality of our work with a 30 day money back guarantee. You can either mail your laptop in or if you are in the Chicago land area feel free to stop by and your DC power jack repair won’t take more than 2 hours. Laptop AC DC Power jack is also known as a notebook dc connector, socket, input, charging port, receptacle, pin, inlet, a piece inside of the laptop where you plug in your ac power adapter into.
Mailing and Contact Information
The following location handles more dc power jack replacements than anyone else in the world. Please make a check payable to Laptop Repair LLC for $100, enclose a prepaid return shipping label with the carrier of your choice, or if you prefer USPS just add the funds into the box similar in the amount you paid for shipping the package to us. Mail your well packaged laptop with the AC adapter (we repair these at no extra charge) to the address below. Mailing address is:
Laptop Repair LLC
527 DEER RUN
FOX LAKE IL 60020
We basically need 1) laptop 2) Ac adapter 3) payment 4) return shipping label. Your laptop should be fixed within 2 hours after you would bring it in. Call us a couple hours before you would be able to stop by.
With any questions regarding power jack repair feel free to call at any reasonable (Central time) 7 days a week (847) 529 9441 or email: firstname.lastname@example.org Please read the frequently asked questions below before calling or emailing.
Our Guarantees and Facts
Frequently Asked Questions
Are there any extra charges? There are no extra hidden fees or charges. If we don’t fix it you don’t pay anything.
How do we submit a payment? We prefer if you would enclose a check made out to Laptop Repair LLC for $100. If the return address is different from the one on the check please enclose a note that would say so. Alternatively you can pay by credit card through paypal, please print out a receipt and send it along with the laptop, or write down on the box that you already prepaid via google. If you bring you laptop over then the only method of payment would be cash after you would test that your computer is working fine.
Guarantee? We provide a 30 day money back guarantee on all DC jacks that we replace.
Do you have all parts in stock? We have multiple quantities of more than 500 different types of DC jacks in stock at all times. Within the last year of operation there wasn’t a single case where we would not have a jack for any of the laptops that we have serviced. The rule is simple, if we don’t have a jack for your laptop, nobody else has it either.
How long does it take to replace a DC power jack on my system? Average DC jack replacement job lasts about 1-2 hours. All work is done the same day since we have all of the dc jacks in stock.
What time are you open? You can bring you laptop over to Wheeling location at any reasonable time just give us a couple hour notice in advance
Do you repair or do you replace the power jack? We only replace power jacks, it is a more time consuming process than simply repairing a DC power jack but in a long run we don’t have to deal with any guarantee work.
I live in Chicago land can I drop off my laptop? Yes you can drop off your laptop at the Wheeling address 6 days a week, for maps look into contact us page. Generally you would be able to pick up your system within 2 hours..
Do you need a password to get into my system? No, we do not need any of your passwords
Do you need my hard drive? We don’t need your hard drive. Feel free to remove the hard drive and keep it at home.
Do I need to send an AC adapter? Yes, to test out your system we would prefer to have your AC DC power adapter, however if you are missing an AC DC adapter we still can work on it and test out your computer using our adapters. If your power plug adapter is broken, we will attempt to fix it at no extra charge.
What is the best way to pack a laptop for shipment? Put an inch or two of a bubble wrap around it, put it in the box, put an AC DC adapter near by, enclose a check (or you would be able to pay for it later by credit card through google checkout or Paypal). As soon as we get it we will work on it and send it back to you the same day, if we also need to replace a plug on your AC adapter.
My laptop has had an DC port issue since 2014 when it blew out on me. I paid 45 dollars to micro center JUST to have them tell me that this was the issue and it would cost 500 REAL DOLLARS (Bender's voice) to fix it!!!! WHAT?????!!!!!! THAT'S A WHOLE NEW LAPTOP!!!!!! So I said, "Screw that crap". So it sat there for over a year and some change before I finally came across a website that intrigued me. Don't know how I came across it, but I like what I read. Hmmmmm, well I will email them to see how fast of a response I get. So I emailed them (it was late so wasn't expecting a quick response) and went to sleep. Next morning I had an email from them in my inbox with my questions answered. So I decided to ask more question, did my research and saw more than enough reviews and transactions to say ok let's give it a shot.
So I paid 100 upfront via paypaI thru their website, emailed them my P.O.P and info, packed my laptop and shipped it via fedex (18 and some change to ship it and I emailed them the tracking number. I got a response. All was well. Saw they received it and was just waiting to hear from them. They received it on a Sat so I wasn't expecting them to ship it back Sun. Usually they will fix it and ship it within 24 hours my mine was a day longer. We emailed and they ensured me they would expedite my process and ship it out ASAP. Well they did and they ensured me that it was fixed and I needed an AC adapter since mine was completely dead and even recommended me on one I should get. They emailed me the tracking number and my laptop was sent back to me via UPS, assured me in the UPS note that it was fixed and it was fast!!!! I ordered the recommended AC adapter. When I received it, I plugged it into my port and the light lit right up and I knew it was legit. My HP Pavilion is back home and happy as ever and so am I!
I recommend these guys for sure. I was skeptical at first of course because you can't really trust anything on the web but you can trust these guys. They are awesome and are truly everything they say. Fast, reliable, trustworthy, honest and awesome. for 118 roughly, if you have a DC port issue, they will fix it and cost you way less (see above for my micro center experience with this same issue). Best deal and service you can find for this issue. Don't throw away that laptop, don't buy a new one if there's no need, don't let it sit there and die!!!! send it to the POWER JACK GUYS!!!!
Honestly, I was nervous shipping my laptop so far away for repair but Best Buy wanted to keep my laptop for 5 weeks and said repair cost would start at $500+. This gaming laptop is my lifeline and not just for games, I use it for a variety of things (from volunteer work to business management) and could not be without it for that long. I started searching online for how to repair it myself, that search lead me to this company, they had a youtube video on how to repair my exact laptop and he did it so efficiently. I had a tracking number and it was on it's way back to me about 24 hours after my laptop was received and it's in perfect working order, I couldn't be happier with the service provided. I have been recommending this company to my friends as well (they let me be the test dummy) All around amazing service, helpful technician and such a great price. I cannot thank you enough!
So, my laptop's jack pin broke on Sunday morning. I went to various laptop repair shops in my area on Monday morning (thanks to the help of my best friend) and either they didn't have the replacement part and it would take over a week to order them OR they charged me a ridiculous price for replacement. SO, my friend suggested I ship it to these guys out in Chicago. I didn't even hesitate. I called Eugene up to clarify a few things before shipping out my laptop. He was very polite and quick with his answers. I paid (via paypal) right before I shipped out my laptop to them Monday afternoon.
Now, let me state that they charge a flat fee of $100 to fix/replace your jack and to ship it back to you, it does not include the cost of shipping your laptop TO them. I needed my laptop within the week, so I forked over the cash for next day air. My laptop got delivered Tuesday afternoon. I called to confirm this, and Eugene told me he would have it fixed within a few hours. Later that evening I got a shipping notification from UPS saying that my laptop got shipped and that it would get delivered to me on Thursday. WOW.
They were right. I got my laptop back in one piece, and the jack was repaired as promised. I'm even thinking they cleaned up my fan because it's not making that terrible 'whhhrring' noise it usually does upon start up (and if not, oh well!).
Anyway, I totally recommend these guys if you're in need of a quick jack repair for a fair price.
After taking my laptop in, what was originally thought to possibly be a disconnected wire or a broken jack turned out to be corrosion build-up on both the pin and the power port. A bit of cleaning, a little filing, some soldering, and my laptop was consistently charging again. I am very happy with the communication, the process, and the results.